Terms of Service

Terms of Service

Guidelines for using our services

TERMS OF SERVICE

Last Updated: April 16, 2025

1. AGREEMENT TO TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between you and SharedSynergy.ai ("we," "our," or "us") regarding your access to and use of the SharedSynergy.ai website, platform, and services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service. Please read these Terms carefully before using the Service.

2. DESCRIPTION OF SERVICE

SharedSynergy.ai is an AI-powered knowledge sharing and collaboration platform designed to help organizations capture, organize, and share knowledge across teams. Our Service includes features such as:

AI-powered knowledge discovery

Content organization and management

Collaborative workspaces

Document sharing and version control

Knowledge repositories

Search and recommendation systems

Integration with other productivity tools

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.

3. ELIGIBILITY

To use the Service, you must be at least 18 years of age and capable of forming a binding contract with us. If you are using the Service on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization or entity to these Terms.

4. ACCOUNT REGISTRATION

4.1 Account Creation

To access certain features of the Service, you must register for an account. When registering, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Account Security

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any losses caused by unauthorized use of your account.

5. USER CONTENT

5.1 Content Ownership

You retain all rights to any content you submit, post, or display on or through the Service ("User Content"). By submitting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such User Content in any and all media or distribution methods now known or later developed.

5.2 Content Responsibility

You are solely responsible for your User Content and the consequences of submitting and publishing it. You represent and warrant that:

You own or have the necessary rights to use and authorize us to use your User Content

Your User Content does not infringe or violate the rights of any third party

Your User Content complies with these Terms and all applicable laws and regulations

5.3 Content Restrictions

You agree not to post, upload, or share User Content that:

Is unlawful, harmful, threatening, abusive, harassing, defamatory, or invasive of privacy

Contains software viruses or any other computer code designed to disrupt the Service

Infringes any intellectual property or other rights of any party

Impersonates any person or entity or misrepresents your affiliation

Contains sensitive personal information about others without their consent

Constitutes unsolicited or unauthorized advertising or promotional materials

Is intended to manipulate or artificially inflate activity on the Service

We reserve the right, but are not obligated, to remove or restrict any User Content at our sole discretion.

5.4 AI Training and Data Usage

By using our Service, you acknowledge and agree that your User Content may be used to train, improve, and refine our artificial intelligence systems. This may include:

Using your queries to improve response accuracy

Analyzing usage patterns to enhance recommendations

Processing content to identify knowledge relationships

Using feedback to refine AI models

You can adjust your data usage preferences in your account settings.

6. ACCEPTABLE USE POLICY

You agree not to:

Use the Service for any illegal purpose or in violation of any laws

Access, tamper with, or use non-public areas of the Service

Probe, scan, or test the vulnerability of the Service

Circumvent any technological measure implemented to protect the Service

Interfere with the operation of the Service or others' enjoyment of it

Collect or harvest any personally identifiable information from the Service

Use the Service for competitive analysis or to develop a competing product

Decompile, reverse engineer, or attempt to obtain the source code of the Service

Use the Service in any manner that could disable, overburden, or impair it

Use automated methods to access or interact with the Service without our permission

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Our Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of SharedSynergy.ai and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7.2 Feedback

If you provide us with any feedback or suggestions regarding the Service ("Feedback"), you grant us an unlimited, irrevocable, perpetual, sublicensable, transferable, royalty-free license to use such Feedback for any purpose without compensation to you.

8. DMCA COPYRIGHT POLICY

We respect the intellectual property rights of others and expect our users to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law.

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide us with the following information:

A physical or electronic signature of the copyright owner or authorized agent

Identification of the copyrighted work claimed to have been infringed

Identification of the material that is claimed to be infringing

Contact information, including your address, telephone number, and email

A statement that you have a good faith belief that use of the material is not authorized

A statement that the information is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner

Send copyright infringement notices to:

Email: copyright@sharedsynergy.ai Mail: Shared Synergy 3104 E Camelback Road #2040 Phoenix, AZ 85016

9. THIRD-PARTY LINKS AND CONTENT

The Service may contain links to third-party websites, services, or content that are not owned or controlled by us. We do not endorse or assume any responsibility for any such third-party sites, services, or content. If you access any third-party sites, services, or content from the Service, you do so at your own risk, and you understand that these Terms do not apply to your use of such sites.

10. SUBSCRIPTION AND PAYMENT

10.1 Subscription Plans

We offer various subscription plans for our Service. By selecting a subscription plan, you agree to pay the specified fees according to the billing terms presented at the time of purchase.

10.2 Payment Processing

Payments are processed through third-party payment processors. By providing payment information, you represent that you are authorized to use the payment method and agree to the terms of the payment processor.

10.3 Subscription Renewal and Cancellation

Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. You may cancel your subscription through your account settings or by contacting us.

10.4 Refunds

Refund eligibility and procedures are outlined in our Refund Policy, which is incorporated into these Terms by reference.

11. TERMINATION

11.1 Termination by You

You may terminate your account and discontinue using the Service at any time by following the instructions in your account settings or by contacting us.

11.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.

11.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. DISCLAIMERS AND WARRANTY LIMITATIONS

12.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12.2 AI-Generated Content Disclaimer

While we strive to ensure the accuracy and quality of AI-generated content, we do not guarantee that such content will be error-free, complete, or suitable for your specific needs. AI-generated content should be reviewed and verified before being relied upon for important decisions.

12.3 Availability and Reliability

We do not guarantee that the Service will be available, uninterrupted, secure, or error-free. The Service may occasionally be down for maintenance, upgrades, or other reasons.

13. LIMITATION OF LIABILITY

IN NO EVENT SHALL SHAREDSYNERGY.AI, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE

ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE

ANY CONTENT OBTAINED FROM THE SERVICE

UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

14. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless SharedSynergy.ai, its employees, contractors, officers, directors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

Your use of and access to the Service

Your violation of any term of these Terms

Your violation of any third-party right, including without limitation any copyright, property, or privacy right

Any claim that your User Content caused damage to a third party

15. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Arizona for the resolution of any disputes.

16. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice on the Service prior to the changes becoming effective. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

17. SEVERABILITY

If any provision of these Terms is held to be unenforceable or invalid, such provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

18. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and us concerning the Service.

19. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Email: legal@sharedsynergy.ai Mail: Shared Synergy 3104 E Camelback Road #2040 Phoenix, AZ 85016 Phone: 602-730-0087